Privacy Policy

This Privacy Policy describes how Packly, Inc. ("Packly," "we," "us," or "our") collects, uses, discloses, and protects your information when you access or use the Packly website, platform, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

a. Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Account login credentials
• Billing information (processed by third-party payment processors)
• Shipping address (for physical redemptions, where applicable)
• Customer support communications

b. Automatically Collected Information

When you use Packly, we may automatically collect:

• IP address
• Device type, browser type, and operating system
• Pages viewed, actions taken, and timestamps
• Referral URLs
• Pack opening activity and transaction history

This information is used for security, analytics, and service optimization.

c. Cookies & Tracking Technologies

Packly uses cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze usage and performance
• Prevent fraud and abuse

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We use collected information to:

• Operate and maintain the Service
• Create and manage user accounts
• Process purchases and transactions
• Deliver digital content and enable redemptions
• Provide customer support
• Monitor for fraud, abuse, or violations
• Improve platform functionality and user experience
• Comply with legal and regulatory obligations

Packly does not store full payment card details.

All payment transactions are handled by third-party payment processors (e.g., Stripe, PayPal), which process your information in accordance with their own privacy policies.

We do not sell your personal data.

We may share information only in the following circumstances:

• With service providers who assist in operating the platform (hosting, analytics, payments, shipping)
• To comply with legal obligations, court orders, or law enforcement requests
• To protect the rights, safety, or integrity of Packly, users, or the public
• In connection with a merger, acquisition, or sale of assets

Pack opening results, digital items, credits, and transaction logs are:

• Stored for operational, auditing, and compliance purposes
• Associated with your account
• Used to ensure fair operation and accurate odds disclosure

These records may be retained even after account termination where required by law.

We retain personal information only as long as necessary to:

• Provide the Service
• Fulfill legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

Packly uses reasonable administrative, technical, and organizational safeguards to protect your information.

However, no system is 100% secure. You acknowledge that you use the Service at your own risk.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of certain communications

Requests can be made by contacting us at the email below.

Packly is not intended for individuals under 18.

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, it will be deleted.

If you access Packly from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Service constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, contact us at:

Email: packlyinc@gmail.com

Company: Packly, Inc.